I am unhappy with my purchase, can I return and get refund?
If for any reason you are not satisfied with your purchase, please do let us know right away and we can arrange for a refund or an exchange within 30 days of purchase date. Please email us at firstname.lastname@example.org and include the following:
1) "RETURN" or" EXCHANGE" in the subject line
2) Order Number
3) Reasons for Return or Exchange
Will I be able to get a Pre-paid shipping label for an exchange or return?
Yes, once we receive your request for return we will process and provide you with a pre-paid shipping label sent via email. All refunds or exchanges are to be proceed at our our Head Office in Markham, ON, Canada